Panama Jack Resorts Gran Caribe Cancun

ex. Gran Caribe Resort

Boulevard Kukulcan Km 11.5, Cancun, Mexico, 77500show map
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31of 189 hotels in Cancun
Overview

Approximately 20 km from Cancun International airport, the 5-star Panama Jack Resorts Gran Caribe Cancun offers a treatment room, a steam room and an outdoor Jacuzzi. Residing in a 6-story building, the hotel was opened in 1984 and renovated in 2010. The hotel provides cars and bicycles for rent as well as a carpark, a souvenir store and a barber shop for guests' convenience.

This impressive hotel is 15 minutes' walk from Cancun Convention Center. Situated in the centre of Cancun, this hotel is less than 9 km from El Rey Ruins .

The nearby white beach with a bar and hammocks is available for guests' relaxation.

Rooms

Every room is equipped with a ceiling fan, an adjoining terrace and a kitchen. Some rooms offer beautiful views of the Caribbean Sea. Rooms include bathrooms with a shower, a hairdryer and a spa bathtub.

Eat & Drink

Residents can have breakfast in the restaurant. The outdoor restaurant specializes in vegetarian dishes. The hotel has the night bar with billiards and a terrace where guests can enjoy alcoholic drinks and order seafood and sushi.

Relax

Panama Jack Resorts Gran Caribe Cancun features an aqua park, an outdoor pool area and a shared lounge along with a gym area, aerobics classes and a fitness centre. The property additionally offers sport activities, including mountain biking, snorkeling and volleyball.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2010.  Number of floors:   6.  Number of rooms:   487.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Cafe

Snack bar

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Basketball
  • Volleyball
  • Golf course
  • Billiard tables
  • Aerobics

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • All inclusive
  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Catering service
  • Packed lunches
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Theatre
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Library

Room view

  • Sea view
  • Garden view
  • City view
  • Ocean view
  • Beach view
  • Lagoon view
  • Partial View

Room features

  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Kitchen
  • Mini-fridge

Bedroom

  • Down/Feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • DVD player
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 4 yearsExisting beddingFREEExtra bed60% of the room stayAll children5 - 12 yearsExtra bed60% of the room stayMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
show map
  • Nearby
  • City landmarks
Luxury Avenue CancunLuxury Avenue Cancun360 mHotelera Blvd Kukulcan Km. 13 Zona
Plaza la Fiesta Plaza la Fiesta 360 mBlvd. Kukulcan, Km 9, Zona Hotelera
Museo de Arte Popular Mexicano Museo de Arte Popular Mexicano 360 mBlvd. Kukulcan Km 4 Hotel Zone
La Isla Shopping VillageLa Isla Shopping Village1.5 kmBlvd Kukulkan km 12.5 Zona Hotelera
Cancun Convention Center Cancun Convention Center 1.4 kmBlvd. Kukulcan Km 9, Zona Hotelera
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The City NightclubThe City Nightclub1.5 km
Cancun Convention CenterCancun Convention Center1.7 km
La Isla Shopping MallLa Isla Shopping Mall1.4 km
Kukulcan MallKukulcan Mall2.3 km
Backstage TheatreBackstage Theatre2.7 km
Flea Market Coral NegroFlea Market Coral Negro1.5 kmKukulkan Blvd Km 9
Plaza IslaPlaza Isla1.6 kmZona Hotelera, Cancun
Forum by the Sea Forum by the Sea 1.6 kmPaseo Kukulcan km. 9.5 Zona Hotelera
Forum Beach CancunForum Beach Cancun1.7 kmBlvd. Kukulcan km 9 Zona Hotelera, Cancun
Plaza CaracolPlaza Caracol1.9 kmBoulevard Kukulkan Km 8.5
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Getting around
Airports
Cancun International (CUN)15.7 km
Playa Del Carmen (PCM)65.0 km
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Reviews
7.6
FabulousBased on  369  reviews

Rating by category:

9.3
Location
9.3
Rooms
9.2
Service
4.0
Dining
  • 10.0
    Exclusive

    The food, the facilities, the comfort, the staff.

  • 10.0
    Exclusive

    Great hotel, good location, real ocean view, free internet.

  • 8.8
    Superb

    Good, big, well-cleaned rooms. Pleasant staff. Beach is amasing. Good alkohol drinks. You can find different meals and restarants for supper. Funny animation.

    There was not a different range of food for breacfast and dinner.

  • 8.2
    Fabulous

    all inclusive with a good varity of local as well as international cuisine. The room we had afforded a fantastic view of the ocean but my children ( now adults ) had no view. Good for families with young children. One member of the staff Rolex was extremely informative and courteous and helpful and we will always remember his kindness and helpfullness. l

    Very noisy because of the children Young children occupied the adult pool and not the kiddies pool The sea was quite rough at times and the water had lots of sea weed Got no hot water in the shower the next morning. We upgraded to the Royal and my son forgot a white gold chain and a silver cross pendant with diamonds. It was never returned although we reported the matter the next day when he realised the chain and pendant we re missing

  • 7.8
    Fabulous

    The location near the beach. The speciality restaurants were very good.

    The theatre were the evening programmes were done, . it was very hot. Needs A/C.

  • 10.0
    Exclusive

    food, staff, facilities

    Hotel would not make change in US dollars. All change had to be in Pesos. Very inconvenient when leaving

  • 10.0
    Exclusive

    Location and service

    Activities information could be better

  • 1.8
    Guest rating

    My wife and I stayed here Feb. 10-17 (2017). This is our third trip and I can't say enough positive things about Daniel. Daniel works the pool area bringing drinks to guest. This guy is one of the main reasons I've return to this resort. Great guy and Norma was excellent as well.

    The breakfast buffet was slightly lacking.

  • 1.6
    Guest rating

    My husband and I just got back from our honeymoon!! This was his first time in Mexico and my third. This was my second time staying at Gran Caribe, I highly recommend this place as the service is awesome!!! That's why I came back!! They go out of there way to treat you like royalty, all the staff is excellent and very friendly!! The resturant staff made sure there was vegetarian eats and if there wasn't they would make something special for you!!! Thanx Cruz for going above and beyond!! The bell captian Angel for helping us get our luggage under the weight limit!! Xaiver for gettting my friend Suz a small fan for sleeping noise!!! Mad Max the bar waiter on the beach for all his great happy hour, happy hour service!! Face the gentleman that ran the jewelry store in the resort for all his great deals and friendship. All the front desk and maintanance help was fast and fabulous!!! The house keeping was wonderful!! There was a pipe leak that flooded the 3rd floor by our rooms, the house keeping was right there sqweegying the water away from our rooms and putting towels down!! We made lotza friends and had the best vacation ever!! Thanx Gran Caribe staff/family!!! We will be coming back for the best service ever!!! Thanx the Curtis's Chad and Kelly

  • 7.8
    Fabulous

    very clean most staff wear frandliy

    did not have a room first night we arive .we book a hotel 5 mounts in advents, that was very disapointet.

  • 7.0
    Very good

    After fighting with management (took 24 hours) about failing to honour our booking made SIX months prior to arriving, we finally were given the room we booked and was exactly what we booked thru Booked.net. Very very clean, super air conditioning, cleaning crew impecable and all restaurants & buffet staff super friendly and helpful. Beyond front desk/check in issues hotel is good & value for dollar.

    The hotel constantly tells incoming guests that hotel over booked (over heard this told to so many other people checking in throughout the eight days we were there). Tried to shuffle my family of five to another hotel for four nights of our stay and not honour our booking. Completely disgusted by the management's attitude, no appologies or sorry for the inconvenience. Three hungry exhausted children under nine and hours of waiting to get checked into hotel.

  • 6.2
    Good

    Check in staff were friendly. Breakfast was great. .

    Generally the hotel was noisey and food and drink staff unfriendly. Would not stay again

  • 9.6
    Exclusive

    hotel staff is excellent, resort is clean and spacious, good food

    more food variety would be better

  • 2.8
    Guest rating

    REALLY NOTHING

    FIRST OF ALL, YOU DID NOT GET ANYTHING PROMISED AND DID NOT GET WHAT YOU PAID FOR!! We had 3 rooms, one with 4 and only 1 bed for all. We were suppose to get 2 double beds as promised, but the usual saying was: "sorry, we have college graduation and had to give them the rooms with the double beds". I heard this told to many many people as they checked in. No one was there to help, and you did NOT get what you paid for. RIP OFF!

  • 9.2
    Superb

    Su ubicación

    El ruido de la gente en los pasillos se mete mucho a las habitaciones

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Highlights
TripAdvisor Traveler Rating
read all 9425 verified reviews
TripAdvisor Traveler Rating
31of 189 hotels in Cancun
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 4 yearsExisting beddingFREEExtra bed60% of the room stayAll children5 - 12 yearsExtra bed60% of the room stayMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Cancun International (CUN)15.7 km
Playa Del Carmen (PCM)65.0 km
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room